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Contact & Social Links

Add your website, email, and social profiles like Instagram, ArtStation, YouTube, Behance, or LinkedIn. These links appear on your store page, helping buyers connect with you easily.

Available Fields​

  • Website: Your personal or business website URL.
  • Support Email Address: Email for customer inquiries.
  • Facebook: Your Facebook page name.
  • Instagram: Your Instagram username.
  • Twitter (X): Your Twitter/X handle.
  • LinkedIn: Your LinkedIn profile URL.
  • TikTok: Your TikTok username.
  • Linktree: Your Linktree or similar link aggregator.

Direct Messaging: WhatsApp & Telegram​

Enable direct communication with buyers through WhatsApp or Telegram. When configured, a Chat button appears on your public store page, allowing customers to contact you instantly.

How It Works​

  1. Add your contact details in Store Settings:

    • WhatsApp: Enter your phone number with country code (e.g., 11234567890)
    • Telegram: Enter your username or phone number (e.g., yourusername or +11234567890)

  2. Chat button appears on your store page for buyers to see.

  3. Buyer clicks Chat → A Cloudflare Turnstile verification protects against spam.

  4. After verification, buyers see available messaging options and can choose WhatsApp or Telegram to start a conversation.

Privacy Benefits​

  • Telegram is ideal for privacy: Share just your username without revealing your phone number.
  • Both are optional: Add one, both, or neither based on your preference.
  • Spam protection: Turnstile verification ensures only real users can initiate contact.

Why Use Direct Messaging?​

  • Faster responses: Buyers can reach you instantly for questions about products.
  • Build trust: Direct communication shows you're accessible and responsive.
  • Close more sales: Answer pre-purchase questions to help buyers decide.
  • Support customers: Provide quick assistance after purchase.

Tips​

  • Keep your social links up to date.
  • Use a professional support email address.
  • Active social presence builds buyer trust.
  • Consider adding at least one direct messaging option (WhatsApp or Telegram) for better customer engagement.
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