3DIMLI Assistant
3DIMLI Assistant
The 3DIMLI Assistant is the built-in dashboard assistant for 3DIMLI. It helps you ask questions about the platform, find relevant helpdesk docs, understand your dashboard, and work through account, product, store, booking, purchase, download, refund, and payout tasks.
If the Assistant page is not visible in your dashboard, it is not currently available for your account. Contact support if you expected to have access.
Where to find it
Open your dashboard and look for Assistant or 3DIMLI Assistant in the dashboard navigation.
Sellers can ask about selling, products, bookings, payouts, store setup, and dashboard workflows. Buyers can ask about purchases, downloads, refunds, meetings, settings, and general 3DIMLI help.
What it can help with
| Area | Example questions |
|---|---|
| Helpdesk docs | "How do refunds work?" or "How do I set up Razorpay?" |
| Products | "What should I improve before submitting this product for review?" |
| Store setup | "Where do I change my store branding?" |
| Bookings | "Why are no booking slots showing?" |
| Purchases and downloads | "Where do I find my downloads?" |
| Settings | "Where can I manage security or provider keys?" |
The Assistant can also present product descriptions, attributes, and other structured information with headings, lists, and tables so longer answers are easier to review.
Guided task lists
For work with several steps, ask the Assistant to create a task list. A task list shows the planned steps and current progress before or while the work runs.
You can:
- Review the proposed steps before starting
- Run the task and follow step-by-step progress
- Pause an active task and resume it later
- Cancel a task you no longer want to continue
- Answer follow-up questions when the Assistant needs a choice or missing detail
- Approve important actions only after reviewing the proposal
Task-list progress is kept in the current browser. Opening another browser or device may not show the same task state.
Conversation storage
Assistant conversation history is stored in your browser. This lets the open conversation survive a page refresh on the same browser.
Clearing browser site data, using another browser, or using another device may remove or hide that local history. 3DIMLI keeps server-side usage and allowance records, but the chat transcript itself is designed to stay local to your browser.
Starter allowance and BYOK
3DIMLI may provide a small starter allowance so you can try the Assistant without adding your own AI provider key. When that allowance is exhausted, the Assistant shows a notice and you may need to add a provider key through Bring Your Own Key.
BYOK means "Bring Your Own Key." You connect a supported AI provider key, choose models, and the Assistant uses that provider for your dashboard chats.
Confirming changes
For important account or seller changes, review the Assistant's summary before approving. A good workflow is:
- Ask the Assistant to inspect or explain the current state.
- Ask for a proposed change.
- Review the exact fields or actions it plans to apply.
- Confirm only when the proposal is correct.
Avoid asking the Assistant to change prices, publish status, refund decisions, or important account fields without reviewing the details first.
Dashboard Assistant vs MCP connector
| Use | Best option |
|---|---|
| You want help inside the 3DIMLI dashboard | 3DIMLI Assistant |
| You use Claude, Cursor, Lovable, Windsurf, or another MCP client | 3DIMLI MCP Server |
| You want your external AI client to access 3DIMLI with OAuth | MCP connector |
| You want a built-in dashboard chat experience | 3DIMLI Assistant |
Troubleshooting
| Issue | What to check |
|---|---|
| Assistant page is missing | The feature may not be enabled yet. |
| Message fails after the starter allowance | Add or test a provider key in Bring Your Own Key. |
| Image question fails | Use a vision-capable provider/model if image understanding is required. |
| Saved provider key stops working | Check provider credits, rate limits, model selection, and whether the key was rotated. |
| Conversation disappeared | Check whether browser site data was cleared or whether you opened another browser/device. |
| Task is waiting | Answer the displayed question or review the requested approval. |
| Task is paused | Open the task list and choose Resume when you are ready. |