Bookings and Calendar
Bookings and Calendar
The Bookings and Calendar pages help sellers track scheduled sessions after buyers choose a time and check out.
Booking statuses
| Status | Meaning |
|---|---|
| Pending | The booking is waiting for payment or seller approval. |
| Accepted | The booking is confirmed. |
| Cancelled | The booking was cancelled. |
| Rejected | The seller rejected a pending booking. |
| No-show | The session passed and attendance was marked as missed. |
What appears in the list
Each booking can include:
- Buyer or attendee name
- Buyer email or phone when collected
- Booking product or service title
- Start and end time
- Timezone
- Seat count or attendee count
- Status
- Location or access details
- Intake responses
- Linked order or purchase details
Calendar view
Use the calendar to scan upcoming sessions by date. Webinars and appointments appear alongside other booking sessions so you can see scheduling conflicts more easily.
Access details
Depending on the booking setup, access details can include a video link, phone number, address, or custom instructions. Keep those details current before the session starts.
Reschedules and cancellations
If reschedule or cancellation actions are available to your account, use them from the booking record. When a booking is rescheduled, the old time is no longer the active appointment and the new time becomes the current session.
For payment-related cancellations or refund questions, check the linked order and the Issuing Refunds guide.
Buyer view
Buyers can find their scheduled sessions under Meetings. If a buyer cannot find a session, ask them to confirm they are signed in with the same account used at checkout.