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Booking Dashboard

The Booking area is where sellers manage time-based products such as appointments, webinars, live classes, and consultations. It works together with Booking products, payment gateways, customer orders, and your store calendar.

Feature availability

Booking is a paid seller add-on. If the Booking menu is not visible or booking actions are blocked, subscribe under Billing -> Buy or Upgrade -> Booking tab (open the Booking add-on page). Once the add-on is active, the full Booking area unlocks.

What you can manage​

AreaUse it for
CatalogOrganize services and service types, including the groups shown on each public Booking page.
AvailabilitySet weekly hours, date overrides, timezone, and blocked time.
BookingsReview upcoming, past, cancelled, pending, and completed sessions.
CalendarSee appointments and webinars in a calendar view.
EmployeesManage staff profiles that can deliver booking services when enabled for your account.
WorkflowsSend booking emails such as reminders, confirmations, cancellations, or follow-ups.
AppearanceManage the public Booking page presentation, portfolio, service groups, opening times, and location context.
  1. Subscribe to the Booking add-on under Billing -> Buy or Upgrade -> Booking tab.
  2. Confirm your seller profile and payment gateway are ready.
  3. Create your services and one or more service types in Catalog.
  4. Set your weekly availability and date exceptions.
  5. Create a Booking product.
  6. Preview the public page and confirm its service groups, portfolio, opening times, location details, and slots appear correctly.
  7. Publish after review.
  8. Monitor appointments in Bookings and Calendar.

Booking product lifecycle​

Booking products follow the normal product lifecycle: draft, review, publish, schedule, unpublish, and edit. When a buyer selects a time and checks out, the selected slot is held during checkout and then becomes a confirmed booking when payment or approval completes.

Only the public Booking page is reviewed as a product listing when review is required. Routine service and service-type changes in the Booking catalog are not separate product submissions. Once the public page is approved, normal page edits can go live subject to your account's review rules.

Confirmed bookings can appear in:

  • Seller Bookings and Calendar
  • Buyer Meetings
  • Seller orders and customer records
  • Purchase/refund history where applicable
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