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Booking Dashboard

The Booking area is where sellers manage time-based products such as appointments, webinars, live classes, and consultations. It works together with Booking products, payment gateways, customer orders, and your store calendar.

Feature availability

If the Booking menu is not visible, the feature may be disabled by the platform or unavailable to your account yet.

What you can manage​

AreaUse it for
CatalogOrganize booking services and service types.
AvailabilitySet weekly hours, date overrides, timezone, and blocked time.
BookingsReview upcoming, past, cancelled, pending, and completed sessions.
CalendarSee appointments and webinars in a calendar view.
EmployeesManage staff profiles that can deliver booking services when enabled for your account.
WorkflowsSend booking emails such as reminders, confirmations, cancellations, or follow-ups.
AppearanceChoose the booking layout buyers see on the product page.
  1. Confirm your seller profile and payment gateway are ready.
  2. Create or review your Booking service type in Catalog.
  3. Set your weekly availability and date exceptions.
  4. Create a Booking product.
  5. Preview the product page and confirm slots appear correctly.
  6. Publish after review.
  7. Monitor appointments in Bookings and Calendar.

Booking product lifecycle​

Booking products follow the normal product lifecycle: draft, review, publish, schedule, unpublish, and edit. When a buyer selects a time and checks out, the selected slot is held during checkout and then becomes a confirmed booking when payment or approval completes.

Confirmed bookings can appear in:

  • Seller Bookings and Calendar
  • Buyer Meetings
  • Seller orders and customer records
  • Purchase/refund history where applicable
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