Deleting a Product

Sellers can delete a product whenever they want from their dashboard.

• Go to: 3dimli.com/dashboard/seller/products/all-products
• Under the Actions dropdown for the product, select Delete Product.

How deletion works

• If no one has purchased the product, deletion is immediate.
• If at least one customer has purchased the product, deletion is scheduled and completed after a 30-day period.
  • During these 30 days, an email is sent to customers who purchased the product with a reminder to download and save their files safely.
  • The deletion request is automatically processed after 30 days and the product is removed.
  • If the seller changes their mind within this period, they can cancel the deletion request and the product will remain available.
  • After cancelling, there is a cooldown of 30 minutes before another cancellation request can be made.

Notes

• While deletion is scheduled, the product remains visible to existing buyers for downloads, but new purchases are blocked.
• If deletion is cancelled, purchasing and visibility resume according to your current Product Scheduling settings.
• For scheduling behavior (Start, End, countdown, and unpublishing), see Advance Settings.