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Recovering Your 3DIMLI Account

Recovering Your 3DIMLI Account


If you’re unable to sign in to your 3DIMLI account because you forgot your password, don’t worry - recovering access is quick and secure. Follow the steps below to reset your password and regain access.

When Should You Use Account Recovery?​

Use this process if:

  • You forgot your password
  • Your password is not working
  • You want to secure your account with a new password

Step-by-Step Account Recovery Guide​

Step 1: Open the Sign In Menu​

  1. Visit https://www.3dimli.com
  2. Click the profile icon in the top-right corner
  3. Select Sign In

3DIMLI Recovering Account Step 01

Step 2: Click “Forgot Password?”​

On the Sign In screen:

  • Cliick the Forgot? Button right above the password field.

OR

  • Click the Forgot Password? link below the sign-in form

This opens the Reset Password dialog.

3DIMLI Recovering Account Step 02

Step 3: Enter Your Email or Username​

  • Enter the email address or username linked to your 3DIMLI account
  • Click Reset Password

A password reset link will be sent to your registered email.

3DIMLI Recovering Account Step 03

Step 4: Check Your Email​

You’ll see a confirmation screen saying “Check Your Email”.

  1. Open your email inbox
  2. Look for an email from 3DIMLI
  3. Click the Reset Password link inside the email

3DIMLI Recovering Account Step 04

Didn’t receive the email?

  • Check your Spam / Junk folder
  • Check your email antivirus or security filters
    (Some email providers block password reset emails)
  • Make sure your inbox is not full or restricted
  • Ensure you entered the correct email
  • Wait 2-3 minutes and try again

Step 5: Create a New Password​

On the Reset Password page:

  1. Enter your new password
  2. Confirm the password
  3. Click Reset Password

Choose a strong password you haven’t used before.

3DIMLI Recovering Account Step 05

Step 6: Password Reset Successful​

You’ll see a “Password changed successfully” confirmation.

You’ll be automatically redirected to the Sign In page.

3DIMLI Recovering Account Step 06

Step 7: Sign In Again​

  • Enter your email or username
  • Enter your new password
  • Click Sign In

You now have access to your account again.

Security Tips​

  • Never share your password with anyone.
  • Use a unique password for 3DIMLI.
  • Reset your password immediately if you suspect unauthorized access.

Common Issues & Solutions​

I didn’t receive the reset email​

  • Check Spam or Junk folders.
  • Confirm your email is registered with 3DIMLI.
  • Retry after a few minutes.

I still can’t access my account​

If you’ve reset your password but still can’t sign in, check the following:

  • Admin block
    Your account may be temporarily restricted due to security or policy reasons.

  • VPN or Proxy usage
    Disable VPNs or proxies and try again.
    Some locations or IP addresses may be blocked for security.

Need More Help?​

If you’re still facing issues, contact us at:

Support Email:
support@3dimli.com

Please include:

  • Your registered email address.
  • A brief description of the issue.
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