Contact Us
Contact Us
We're here to help with any questions or feedback you might have about the 3DIMLI platform.
Get in Touch
Have questions about 3DIMLI? Need help with your account or suggestions for improving our platform? Our team is ready to assist you. The best way to reach us is by joining our Discord server and connecting with the community.
Join Our Discord Community
Inside, you'll find an active community of sellers, buyers, and creators where you can:
- Chat with other members
- Ask questions & get quick support
- Suggest features & report bugs
- Stay updated on product launches and announcements
What's Inside the Discord
- #welcome - Introduce yourself
- #rules - Read community guidelines
- #announcements - Official updates
- #updates - Feature improvements & news
- #community-chat - Connect with fellow artists, sellers, and buyers
- #feature-requests - Suggest and vote on ideas
- #bug-reports - Report issues directly
- #request-category - Request new product categories
- #how-to-use - Step-by-step guidance for using 3DIMLI
- #report-theft - Report stolen or suspicious content
- #new-products - See the latest product uploads in real time
- General (voice channel) - Hang out & chat live with the community
Why Join?
- Fastest way to get real-time support
- Direct access to the 3DIMLI team
- Connect with a global network of buyers & sellers
- Stay informed on new features & updates
Support Channels
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Discord: Join Our Community (best way to contact us)
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📧 Email us at [email protected]
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Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST) We typically respond to inquiries within 24 hours during business days.
In short: our Discord server is the hub of the 3DIMLI community, but if you prefer email, our support team is just one message away.
Contact Form Guidelines
When filling out our contact form, please provide the following details:
- Name: Your full name.
- Email: A valid email address where we can reach you.
- Reason for Contact: Choose one of the options below:
- Bug Report
- Performance Issues
- Feature Request
- User Experience Feedback
- Pricing Inquiry
- Billing/Invoice Issue
- Upgrade/Downgrade Plan
- Account Help
- Model Upload Help
- Embed/Integration Help
- General Inquiry
- Partnership/Business Inquiry
- Legal/Policy Question
- Subject: A brief description of your inquiry.
- Message: A detailed explanation of your question or issue.
Social Media
Stay connected with us on social media for the latest updates, tips, and community highlights.