---
title: "Community Support (Discord & WhatsApp)"
description: "Join the 3DIMLI community on Discord and WhatsApp to get updates, ask questions, and connect with other creators and buyers."
canonical_url: "https://support.3dimli.com/support/community-support"
md_url: "https://support.3dimli.com/support/community-support.md"
source: "docs/support/CommunitySupport.md"
x_aeo_version: "1.0"
estimated_tokens: 553
---

###
3DIMLI offers official community channels where you can connect with other users, stay updated on platform changes, and get help with general questions.

Community support is optional and complements the official Helpdesk.

---

## Join the 3DIMLI Discord Server

Discord is best suited for discussions, announcements, feature updates, and community-driven support.

### How to join:
1. Go to the 3DIMLI website.
2. Click the **Discord** button in the top navigation bar.
3. You’ll be redirected to the official 3DIMLI Discord invite page.
4. Click **Accept Invite** to join the server.

Once inside, you can participate in discussions, ask questions, and follow announcements from the 3DIMLI team.

---

## Join the 3DIMLI WhatsApp Community

WhatsApp is ideal for quick updates, announcements, and mobile-friendly communication.

### How to join:
1. Go to the 3DIMLI website.
2. Hover over the **Discord** button in the top navigation bar.
3. Select **Join WhatsApp** from the dropdown.
4. You’ll be redirected to the official WhatsApp group invite page.
5. Choose **Open App** (mobile) or **Continue to WhatsApp Web** (desktop) to join.

---

## When to Use Community Support vs Helpdesk

Use **Community Support** when:
- You have general questions about the platform
- You want updates, tips, or best practices
- You want to connect with other sellers or buyers

Use the **Helpdesk / Contact Us** when:
- You have account-specific issues
- There are payment, payout, or billing problems
- You need to report bugs or security concerns

Community channels are not meant for sharing sensitive or private information.

---

## Troubleshooting

### Invite link is not opening
- Make sure you’re logged into Discord or WhatsApp.
- Try opening the link in a different browser or device.
- Disable pop-up blockers if enabled.

### Joined but can’t see messages
- On Discord, check if you need to accept rules or complete verification.
- On WhatsApp, ensure the group is not muted or archived.

If the issue persists, contact official support through the Helpdesk.

---

## Need More Help?

If community support doesn’t resolve your issue, please visit **Contact Us** to reach the 3DIMLI support team directly.