---
title: "Digital Commerce Platform Guidelines"
description: "Rules and best practices for listing and selling on 3DIMLI."
canonical_url: "https://support.3dimli.com/platform-guidelines"
md_url: "https://support.3dimli.com/platform-guidelines.md"
source: "docs/selling-with-3dimli/platform-guidelines.md"
x_aeo_version: "1.0"
estimated_tokens: 417
---

The 3DIMLI digital commerce platform is designed to be fair, transparent, and safe for both buyers and sellers. Follow these guidelines to keep listings high-quality and compliant.

Video: [3DIMLI Digital Commerce Guidelines | Product Listing Rules & Best Practices for Digital Creators](https://www.youtube.com/embed/QDSdkRRosGI?si=platform-guidelines)

## Listing Quality

- Provide accurate titles, descriptions, and tags.
- Include clear preview images and, where relevant, audio snippets.
- State license terms and usage limitations in plain language.

## Product Integrity

- Upload only original or properly licensed content.
- Do not include malware, harmful scripts, or misleading files.
- Maintain file structure for easy access and updates.

## Pricing and Licenses

- Set pricing that reflects the scope and value of your product.
- Offer licenses that match the intended use (personal, commercial, extended).
- Avoid hidden fees; present costs clearly.

## Customer Experience

- Respond to messages within 48 hours.
- Provide updates and version notes when files change.
- Honor refund policies when issues are verified.

## Prohibited Content

- Illegal or copyrighted material without authorization.
- Hate speech, harassment, or discriminatory content.
- Deceptive listings, spam, or keyword stuffing.

## Enforcement

Listings may be reviewed and removed if they violate these guidelines. Repeated violations can result in account restrictions.

**Related pages**

 - [Quality & Review Process](/selling-with-3dimli/quality-review-process)
 - [Creating Products](/creating-products/overview)
 - [Pricing Options](/creating-products/pricing-options)