---
title: "Buying on 3DIMLI"
description: "Learn how to purchase, download, and manage digital products on 3DIMLI."
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md_url: "https://support.3dimli.com/buying-on-3dimli.md"
source: "docs/faq/general-questions/BuyingOn3DIMLI.md"
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Video: [How to Purchase Products on 3DIMLI | Free & Paid Downloads Guide](https://www.youtube.com/embed/izyFoYpdF-Y?si=purchase-products)

## Buying on 3DIMLI - FAQs

3DIMLI makes it easy to discover, purchase, and download high-quality digital products such as 3D models, graphics, software, templates, and more. This section explains how the buying process works and what you can expect after purchase.

### Do I need an account to purchase products?

Yes. An account is required to complete purchases and access downloads, ensuring your purchases are securely linked to you.

**What you need:**
- A valid email address
- Account verification
- Payment method (PayPal, Stripe, or Razorpay: depending on the seller's connected gateway)

Once signed in, you can browse, purchase, and manage all your digital products from your dashboard.

### How do I download products after purchase?

After purchasing, you can download your files directly from your dashboard.

**Download process:**
- Download links become available immediately after successful payment
- Access your purchases from the **Downloads page** in your dashboard
- Click the download button to get your files
- Files are delivered securely and tied to your account

All purchased products remain accessible for future downloads.

### Is there a limit on downloads?

No. There is no fixed limit on downloads for purchased products.

You can:
- Re-download your files anytime from your account
- Access products across multiple devices
- Download updated versions when sellers release them

**Note:** Products may become unavailable if removed by the seller or platform due to policy or legal reasons.

### Will I get future updates of a product?

Yes. If a seller releases updates for a product you've purchased, you'll continue to have access to the latest versions through your account.

**How updates work:**
- Sellers can upload new versions of products
- You'll see the updated files in your Downloads page
- No additional payment required for updates
- Download history tracks all versions

This ensures you always have access to the most current version of your purchased products.

### Can I buy free products?

Yes. Free products can be added to your account without payment.

**Free product features:**
- No payment required
- Must be logged in to access and download
- Appear in your Downloads page like paid products
- Great for trying out creators' work before purchasing premium items

Free products are a popular way for sellers to showcase their quality and build their audience.

### What licenses apply to purchased products?

Every product on 3DIMLI includes a **license selected by the seller** from the available license options supported by the platform.

**License details:**
- Defines how the asset can be used (personal, commercial, redistribution, etc.)
- Clearly displayed on the product page before purchase
- Based on the license type selected by the seller
- Varies by product and seller choice

**Important:** Always review the license details shown on the product page before purchasing to ensure it matches your intended use.

### What happens if I lose my files?

No worries. As long as the product is still available, you can re-download it from your buyer dashboard at any time.

**How to recover files:**
- Log in to your 3DIMLI account
- Go to the Downloads page
- Find the product you need
- Click download to get a fresh copy

Your purchase history is permanently linked to your account for easy access.

### Can I request a refund?

Refunds are available under specific conditions based on the platform's refund policy.

**Refund eligibility: both conditions must be met:**
- The product has **not been downloaded** or accessed
- The request is submitted **within 7 days** of purchase

Before your first download, a confirmation dialog warns that the purchase becomes non-refundable once you download. If you've already downloaded and have an issue (defective files, missing assets, etc.), **contact the seller directly**: sellers can issue manual refunds from their dashboard. See our [Refund Policy](/refund-policy) for full details.