---
title: "Storage Plan"
description: "Learn how 3DIMLI storage plans work, including upgrades, downgrades, cancellations, and the 10-day grace period."
canonical_url: "https://support.3dimli.com/billing/storage-plan"
md_url: "https://support.3dimli.com/billing/storage-plan.md"
source: "docs/subscription/storage-plan.md"
x_aeo_version: "1.0"
estimated_tokens: 883
---

3DIMLI gives sellers free storage to start with. You can upgrade your storage when your store needs more space for product files, images, banners, and avatars.

---

## Where to upgrade storage

Go to:

```txt
Dashboard → Billing → Buy or upgrade → Storage
```

On this page, you can choose a storage plan for your store.

You may see:

- Monthly and annual billing options
- A storage slider
- Storage sizes
- Price for the selected storage
- Current plan button
- Subscribe button
- Contact sales option

---

## Free storage

Every seller starts with free storage.

```txt
Free storage: 5 GB
```

You can use this storage for product files, images, banners, avatars, and other uploaded assets.

---

## Storage slider

The storage page includes a slider.

You can move the slider to choose how much storage you want.

For example:

```txt
5 GB
100 GB
200 GB
300 GB
500 GB
1000 GB
```

The price changes based on the storage amount you select.

---

## Storage pricing

Storage pricing changes based on the selected storage size.

Larger storage plans cost more, but the price is shown clearly before you subscribe.

:::note
Taxes may be added during checkout.
:::

---

## Monthly and annual billing

You may be able to choose between:

- Monthly billing
- Annual billing

Monthly billing is useful if your storage needs may change often.

Annual billing is useful if you want to keep the same storage plan for a longer time.

---

## Upgrading storage

When you upgrade storage, the new storage limit is added immediately after successful payment.

After upgrading:

- Your storage limit increases
- You can upload more files
- Your dashboard shows the new storage limit
- Your billing starts for the selected plan

---

## Downgrading storage

When you downgrade storage, the lower storage limit starts at the end of your current billing cycle.

Until then, your current storage limit stays active.

If your used storage is higher than the new limit, you will get a grace period after the downgrade starts.

---

## 10-day grace period

If your storage plan is cancelled or downgraded and your usage is higher than the new limit, you get a **10-day grace period**.

During this period, you can:

- Upgrade again
- Delete files
- Remove unused products
- Reduce storage usage

---

## After the grace period

If your storage is still above the limit after 10 days, 3DIMLI may remove files automatically.

Files are removed starting with the largest products first.

:::warning
Reduce your storage manually before the grace period ends if you want to choose what gets removed.
:::

---

## Cancelling your storage plan

You can cancel your storage plan from:

```txt
Dashboard → Billing → Subscriptions
```

After cancellation:

- Your paid storage stays active until the end of the billing cycle
- Your account returns to the free storage limit after the cycle ends
- If your usage is above the free limit, the 10-day grace period starts

---

## Email reminders

3DIMLI may send email reminders for:

- Storage almost full
- Storage upgrade
- Storage downgrade
- Storage cancellation
- Grace period started
- Grace period ending soon

Make sure your email address is active and correct.

---

## Need more storage?

If you need more storage than the available options, use the **Contact Sales** option.

This is useful if your store has many large products or needs a custom storage limit.

---

## Related pages

- [Managing Storage](/billing/managing-storage)
- [Pricing & Subscription Plans](/subscription/pricing-and-plans)