---
title: "Managing Storage"
description: "Learn how to check your 3DIMLI storage usage and understand what counts toward your storage limit."
canonical_url: "https://support.3dimli.com/billing/managing-storage"
md_url: "https://support.3dimli.com/billing/managing-storage.md"
source: "docs/subscription/Managing-Storage.md"
x_aeo_version: "1.0"
estimated_tokens: 712
---

Your storage shows how much space your store is using on 3DIMLI.

Storage is used when you upload product images, downloadable files, store banners, avatars, and other files connected to your store.

---

## Where to check your storage

You can check your storage usage from your dashboard.

Go to:

```txt
Dashboard → Settings → Storage
```

On this page, you can see:

- How much storage you have used
- How much storage is still available
- Your total storage limit
- Storage used by images
- Storage used by files

You may also see storage information on your dashboard overview under the **Storage** card.

---

## What counts toward storage?

The following items use your storage:

| Item | Counts toward storage? |
|---|---|
| Product images | Yes |
| Downloadable product files | Yes |
| Store avatar | Yes |
| Store banner | Yes |
| Product preview images | Yes |
| External product links | No |
| YouTube or Vimeo embeds | No |

---

## Storage sections

Your storage page may show different sections.

### Images

This includes product images, preview images, store avatars, and banners.

### Files

This includes downloadable files such as ZIP files, PDFs, 3D files, audio files, templates, and other uploaded product files.

### Available

This shows how much storage is still free in your current plan.

---

## Refresh storage usage

You may see a **Refresh Quota** button on the storage page.

Use this button if:

- You recently deleted files
- You recently upgraded storage
- Your storage usage does not look updated

---

## When your storage is almost full

When your storage is almost full, you may not be able to upload more files.

To free up space, you can:

- Delete unused product drafts
- Remove old files
- Remove unnecessary preview images
- Upgrade your storage plan

---

## If your storage goes over the limit

Your storage can go over the limit after a downgrade or cancellation.

In this case, 3DIMLI gives you a **10-day grace period**.

During this time, you can:

- Upgrade again
- Delete files manually
- Remove unused products
- Bring your storage usage back under the limit

---

## Automatic file removal

If your storage is still over the limit after the grace period, 3DIMLI may remove files automatically.

Files are removed starting with the largest products first.

:::warning
To avoid automatic removal, reduce your storage or upgrade before the grace period ends.
:::

---

## Email reminders

3DIMLI may send email reminders when:

- Your storage is almost full
- Your storage plan is cancelled
- Your plan is downgraded
- Your grace period has started
- Your grace period is about to end

Make sure your account email is correct so you do not miss important reminders.

---

## Related pages

- [Storage Plan](/billing/storage-plan)
- [Pricing & Subscription Plans](/subscription/pricing-and-plans)