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How to Activate Your Software License

How to Activate Your Software License

After purchasing software on 3DIMLI, follow these steps to find your license key and activate it in the developer's application.

When you buy a software product on 3DIMLI, you receive a unique license key. This is your Order Item ID. The software developer uses this key to verify that your purchase is legitimate and to determine which license tier you bought (e.g., Standard, Team, Company).

Step 1: Purchase the Software​

  1. Find the software product on 3DIMLI or the seller's store.
  2. Select the license tier that fits your needs (e.g., Standard License for 1 device, Team License for 5 devices).
  3. Complete the checkout.
  4. After payment, you'll see a purchase confirmation page with your transaction details.

Step 2: Find Your License Key​

Your license key is your Order Item ID (also labeled Item ID or License Product ID). You can find it in three places:

Option A: Purchase Confirmation Email​

After checkout, 3DIMLI sends a confirmation email with your order details, including the Order Item ID.

Option B: Orders Page​

  1. Go to your Orders Dashboard.
  2. Find your software purchase in the list.
  3. Click the row to expand the order details.
  4. Under the product, look for License Product ID.
  5. Click the copy button next to it to copy your license key.

Option C: Downloads Page​

  1. Go to your Downloads Dashboard.
  2. Find the software product.
  3. Click on the license details (the license type label or info icon).
  4. In the popup/drawer, find the Item ID.
  5. Click the copy button to copy your license key.
Copy with one click

All license key fields have a copy button next to them. Click it to copy the key to your clipboard. No need to select and copy manually.

Step 3: Download the Software​

  1. On the Downloads page, click the Download button next to the software product.
  2. The file will download as a compressed archive (ZIP, RAR, 7Z, etc.).
  3. Extract the archive to a folder on your computer.
  4. Look for a README file inside. It contains installation and activation instructions from the developer.

Step 4: Activate Your License​

  1. Install the software following the README instructions.
  2. Open the application.
  3. When prompted, paste your license key (the Order Item ID you copied in Step 2).
  4. The software will verify your key and activate your license.

After successful activation, the software will unlock the features included in your license tier.

Activation varies by software

Each developer builds their own activation flow. Some software may ask for the key on first launch, others may have a settings or registration page. Follow the developer's README for specific instructions.

Understanding Your License Tier​

When you purchase software, you select a specific license tier. Each tier determines what you can do:

License TierTypical Terms
Standard License1 device, personal and commercial use
Team LicenseUp to 5 devices/users
Company LicenseUnlimited devices within your organization
Enterprise LicenseCustom terms for large organizations

The exact terms depend on what the seller defined. You can review the license terms on the product page before purchasing.

Check your license details

On the Orders page, expand your order to see the full license details, including what's included and any restrictions the seller specified.

Managing Your Devices​

If your license has a device/seat limit and you need to move it to a new device:

  1. Deactivate the license on your old device (check the software's settings or contact the developer).
  2. Activate on your new device using the same license key.

Your license key stays the same. You just need to free up a seat on the old device.

Troubleshooting​

IssueSolution
"Invalid license key" errorDouble-check that you copied the full Order Item ID. Make sure there are no extra spaces before or after the key.
"Seat limit reached" errorYou've activated on the maximum number of devices for your license tier. Deactivate on an old device first, or upgrade your license.
Can't find my license keyGo to Orders, expand your order, and look for License Product ID.
License stopped workingIf you requested a refund, the license is automatically revoked. Contact the seller if this is unexpected.
Software won't connect for verificationSome software needs an internet connection to verify your license. Check your connection and try again.
Bought the wrong license tierContact the seller to discuss options. You may be able to purchase an upgrade.

Frequently Asked Questions​

Can I use my license key on multiple devices?

It depends on your license tier. A Standard License typically allows 1 device, while Team or Company licenses allow more. Check the license terms on the product page.

What happens if I get a refund?

Your license key will become invalid after a refund. The software will no longer activate with that key.

Can I share my license key with someone else?

This depends on the license terms. Team and Company licenses are designed for multiple users. Standard licenses are typically for personal use only.

Do I need to be online to use the software?

You typically need an internet connection for the initial activation and periodic re-verification. Most software allows offline use between verification checks. This depends on how the developer built it.

Where do I get support if activation fails?

Contact the software developer/seller through their store page on 3DIMLI. You can also use the customer chat feature if the seller has it enabled.

I lost my license key. How do I recover it?

Your license key is always available in your 3DIMLI dashboard. Go to Orders or Downloads to find it.

Quick Reference​

WhatWhere
License keyOrders → expand order → License Product ID
Download filesDownloads → Download button
License tier detailsOrders → expand order → license info
Installation instructionsInside the downloaded archive (README file)
Seller contactSeller's store page on 3DIMLI
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